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Orthodontic Emergency Care in
Hagerstown & Middletown, MD

Experiencing an orthodontic emergency? We're here to help you feel comfortable and confident. For established patients only.

Established Patients Only

Unfortunately, we are unable to see new patients for emergency cases at this time. Our team will accommodate existing patients as promptly as possible, and offer same-day appointments when scheduling permits.

Why Patients Love Robinwood Smiles

Robinwood Smiles is absolutely the best in the area! When needing Invisalign after 40 years of age, they helped me achieve amazing results! You’re never too old to get a more beautiful smile. Their team goes above and beyond, especially Amanda who helped me every step of my journey!
Andrea B.
I have had such an Amazing experience in the office. Dr. Horman has been such a pleasure and so very nice. The whole staff is absolutely kind and amazing too 😃 I got Invisalign braces and I am so happy with the results and how fantastic everyone has been with me. I recommend this office for any dental needs they are Great!!
Ciarra T.
I had the best experience getting my invisaligne with Robinwood smiles. Everything is explained to you before leaving each appointment and it is always a pleasant experience with all the ladies. My teeth turned out great and I couldn't be happier. I would absolutely recommend them
Krista B.
Dr. Horman and her staff are exceptional! My son has a big beautiful smile now. He never wanted to smile or speak to people. He was shy, embarrassed, insecure and always covered his mouth. Now I can't keep him from smiling! He is confident and has a beautiful smile thanks to Dr Horman! Her assistants are wonderful, very acommodating, knowledgeable and so loving. So thankful for Dr Horman and her staff!
Brandi R.
We decided to go through Robinwood Smiles for my daughter’s Invisalign. It’s was the easiest process! The staff are friendly, personable, caring and very professional! They went above and beyond care for my daughter! Thank you Robinwood Smiles!!! Keep being amazing!!
Tommy B.
I highly recommend Robinwood Smiles, they have the sweetest, caring and most respectful staff. Tiffany in ortho is my favorite!! Shes super friendly and always makes me feel so comfortable during my visit. You won’t be disappointed.
Hailey L.
In love with my teeth! Dr. Horman and her team are AMAZING! Always smiling faces and making me feel welcome. Thank you so much for the efficiency, the positive energy and perfection!
Kait B.
My Invisalign process was super easy and gave amazing results! Super happy with the process. Special shoutout to Tiffany for being awesome!
Tim S.
Excellent experience from start to finish. Professional and courteous. Explained the process of Invisalign treatment thoroughly. Would 100% recommend!
Rebecca F.
Dr. Horman did my Invisalign about three years ago and did an amazing job. I definitely recommend anyone who needs to get their teeth straight to go out and see them!
Frankie B.
Outstanding customer service by everyone who provided me care. I love how my teeth look after completing the process.
Kevin P.

Prompt and Caring Attention When You Need It

Contact Our Team

Call our office as soon as possible to describe your emergency. We’ll offer immediate guidance and schedule your visit as soon as possible.

Document the Issue

Take clear photos of any damage to your aligners or retainers to help us understand the situation before your visit.

Follow Temporary Solutions

If you have a previous set of aligners or retainers, try using them temporarily until you can be seen in our office. Teeth can shift and relapse within 30 minutes of not wearing your aligners, so it is important to insert your previous set as soon as possible.

Common Orthodontic Emergencies We Can Treat

Lost or Damaged Invisalign Aligners

If your Invisalign aligners become damaged or lost, don’t wait—contact us right away to avoid any disruption to your treatment. Teeth can start relapsing within 30 minutes of not wearing an aligner - so insert your previous aligner as soon as possible while we help you manage the issue.

Aligner Discomfort or Fit Issues

Feeling uncomfortable or noticing your aligners don't fit properly? We’ll assess the situation and make any necessary adjustments to ensure your aligners fit comfortably and your treatment continues as planned.

Severe Pain or Comfort

Some discomfort is normal with orthodontic treatments, but severe pain isn’t. If you’re experiencing significant pain, we’ll address the issue immediately and help you find relief as quickly as possible.

Lost or Damaged Retainers

Losing or damaging a retainer can cause your teeth to shift. If this happens, don’t wait—reach out right away so we can replace it quickly and help prevent unwanted tooth movement.

Frequently Asked Questions

What qualifies as an orthodontic emergency?

Any issue causing severe discomfort, or significant treatment disruption, such as lost or damaged orthodontic appliances, requires immediate attention.

How quickly can I be seen for an emergency?

For our current patients, we offer same-day emergency appointments. All emergency cases are accommodated as quickly as possible, based on scheduling and availability.

What if my emergency occurs after hours?

We provide emergency care instructions for after-hours situations and will schedule you for the next available appointment during business hours.

Can I prevent orthodontic emergencies?

Following our care instructions and attending regular check-ups can help avoid many common orthodontic emergencies.

Do emergency visits cost extra?

In most cases, emergency visits are free for current patients. We’ll always review any potential costs with you before beginning treatment.

What if I lose my aligners while traveling?

If you have travel plans - always pack your previous set of aligners, plus any new sets you will be due to progress in to.  If you did not pack any extras, please contact us immediately.

How long do emergency appointments typically take?

Most emergency visits are schedule to be 30 minutes in length, depending on the situation and the required treatment.  

Will an emergency delay my treatment timeline?

Minor emergencies typically won’t affect your overall treatment timeline if addressed promptly.

What should I bring to my emergency appointment?

Please bring any damaged appliances, photos of the issue, and your previous set of aligners if applicable.

Meet Dr. Kristin Horman

Your Trusted Invisalign Provider

I aim to make clear aligner treatment easy and comfortable for patients of all ages. My focus is on providing gentle, convenient care that helps you feel relaxed and confident throughout your smile journey.

The Invisalign Expert

Dr. Horman is one top 1% of Invisalign providers nationwide, providing results you can count on.

See Your Smile

Our advanced simulation technology allows you to visualize your future smile before your treatment even begins.

Trust Your Smile to Dr. Kristin M. Horman

Payment Options

With flexible payment plans, insurance coordination, and family discounts, achieving your dream smile is within reach.

Accessible Dentistry

We believe in providing convenient, high-quality care to patients of all ages. Our team is here to make your smile journey smooth and stress-free.

No Down Payment

No down payment is required for patients who start Invisalign treatment on the day of their consultation.

On-time Scheduling

Your time is valuable. At Robinwood Smiles, we prioritize punctual appointments, to ensure minimal wait times.

We Work With Insurance

A More Attractive Smile at Any Age

(240) 313-9660
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